Bookings

Use our online booking schedule below to book into semi-private Pilates studio sessions. 

To book your Initial Assessment, Private Pilates 1:1 training or to book a massage email your booking request here send us an email.

*Please refer to the booking terms and conditions at the bottom of this page.

Booking Terms and Conditions

 

Pre-booking and pre-payment is required for ALL sessions and classes.

Cancellation Policy: a full 24 hours notice is required to cancel or change bookings otherwise full fees apply.

Clients holding recurring weekly scheduled bookings that incur 3 consecutive booking cancelations will be asked to book on a casual bases no more than 24 hours in advance.

Semi-Private Studio Sessions and classes require a minimum of 2 people to run as a group. If you are the only client booked in you may be contacted & given the following options:

  • Re-schedule appointment
  • Upgrade to a private session

 

Payment Terms and Conditions 

All prices current as of January 2022 and include GST. 

Preferred payment methods accepted: Ezidebit Auto-Pay or STRIPE: Visa, MasterCard – credit or debit cards accepted

Ezidebit for auto-pay and memberships for clients with recurring weekly bookings. (T&C below) 

All payment methods incur a service fee, amount varies depending on the method of payment and current bank CC fees. 

Please take note of the expiry date of your packages. Expiry deadlines will not be extended.

Packages are non- refundable and none transferable.

 

Health fund rebates available for Remedial Massage Therapy a receipt will be issue at the time of the service for you to submit to your fund.

 

Terms Auto Pay (Direct Debit memberships packages)

 

  • EziDebit is the company that sets up the direct debit – look for EziDebit in the description on your bank statement.
  • Your nominated account, bank or credit card (Visa or Mastercard only) will be debited on either the day of your last session booked and paid for or on the date of expiry. For example: When you attend the 10th session of your 10 session Auto Pay Package the next payment will be due and therefore your nominated account will be debited.
  • To cancel your direct debit please EMAIL Chatswood Pilates Studio when you have at least 2 sessions remaining on your current Auto Pay Package.
  • Cancellation Policy: a full 24 hours notice is required to cancel or change a booking otherwise full fees apply. The session will be deducted from your Auto Pay Package.
  • Merchant processing fees are:  Merchant processing fees as of Jan 2022 are: $0.79 applied to all transactions, An additional 1.65% is added to Visa and MasterCard and 3.2% is added to AMEX and Diners Club Direct Debit transactions – however AMEX and Diners Club not currently accepted
  • If your Direct Debit defaults, due to insufficient funds or otherwise the charges from the merchant is passed onto you. 
  • Auto Pay Pack discount rates are only available for our Auto Pay Packs. These rates are less than our standard non-auto pay rates because there is less admin work to be done. If you don’t want to register for an Auto Pay pack, you will not be eligible for the auto pay rates.
  • Non transferable
  • Non refundable

 

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